Shipping policy

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped.

During periods of high order volume, processing times may be slightly delayed. We appreciate your patience and understanding.

Shipping Times

Estimated delivery times vary depending on your location:

  • United States: 5–10 business days

  • United Kingdom: 5–10 business days

  • Canada: 7–12 business days

  • Australia & New Zealand: 7–15 business days

  • Europe: 7–15 business days

  • Other International Locations: 10–20 business days

Please note that delivery times are estimates and may be affected by factors outside our control, including customs processing, carrier delays, weather conditions, and peak holiday seasons.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on your location and selected shipping method.

We may offer free shipping promotions from time to time. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 24–72 hours to update after shipment.

Incorrect Address Information

Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

If you notice an error in your shipping details, please contact us as soon as possible. We will do our best to assist before your order is processed.

Lost, Stolen, or Delayed Packages

We are not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. However, if you experience any issues with delivery, please contact our support team and we will do our best to help resolve the situation.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the damaged item and packaging. We will review the issue and work toward an appropriate resolution.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact our customer support team. We are always happy to assist.